For existing patients

Patient portal

Your secure CharmHealth portal is where existing patients manage appointments, send secure messages, request refills, complete forms, and view statements.

Opens the secure CharmHealth portal in a new tab.

First time here?

Your portal invitation arrives by email after your first visit. Didn't get one, or can't find it? Call the office and we'll resend it.

Call (469) 557-2646

Quick help

What do you need to do?

The fastest route for the things patients reach us about most.

Refills

Send a message through the portal, or call the office during business hours.

Reschedule

Manage appointments in the portal, or call us and we'll help you find a time.

Billing & statements

For billing questions and statements, call the office and we'll walk you through it.

Medical records

Request records by email or fax; we'll confirm what's needed to release them.

New to CIP?

The portal is for existing patients. If you're not a patient yet, start with a short request and we'll take it from there.

Request an Appointment

If you're in crisis, help is available now

The patient portal is not monitored for emergencies. If you're in crisis or thinking about harming yourself, reach out right now.

Call or text 988 Emergency: 911